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Frequently Asked Questions​
Frequently Asked Questions
What should I do after an accident?
Ensure everyone is safe, exchange details, take photos if possible, report the incident to your insurer, and contact us for guidance as soon as you can.
Can I make a claim if the accident was my fault?
Ensure everyone is safe, exchange details, take photos if possible, report the incident to your insurer, and contact us for guidance as soon as you can.
What if the accident was not my fault?
Ensure everyone is safe, exchange details, take photos if possible, report the incident to your insurer, and contact us for guidance as soon as you can.
Will I get a replacement vehicle?
Ensure everyone is safe, exchange details, take photos if possible, report the incident to your insurer, and contact us for guidance as soon as you can.
Can I get a replacement vehicle if I claim on my own insurance?
Ensure everyone is safe, exchange details, take photos if possible, report the incident to your insurer, and contact us for guidance as soon as you can.
Will the replacement vehicle be like-for-like?
Ensure everyone is safe, exchange details, take photos if possible, report the incident to your insurer, and contact us for guidance as soon as you can.
Where will my vehicle be repaired?
Ensure everyone is safe, exchange details, take photos if possible, report the incident to your insurer, and contact us for guidance as soon as you can.
Will I have to pay my insurance excess?
Ensure everyone is safe, exchange details, take photos if possible, report the incident to your insurer, and contact us for guidance as soon as you can.
Do you deal with the insurance companies?
Ensure everyone is safe, exchange details, take photos if possible, report the incident to your insurer, and contact us for guidance as soon as you can.